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Type: Journal article
Title: Burnout and connectedness in the job demands-resources model: studying palliative care volunteers and their families
Author: Huynh, J.
Winefield, A.
Xanthopoulou, D.
Metzer, J.
Citation: American Journal of Hospice and Palliative Care, 2012; 29(6):462-475
Publisher: Sage Publications
Issue Date: 2012
ISSN: 1049-9091
Statement of
Jasmine-Yan Huynh, Anthony H. Winefield, Despoina Xanthopoulou, and Jacques C. Metzer
Abstract: This study examined the role of burnout and connectedness in the job demands-resources (JD-R) model among palliative care volunteers. It was hypothesized that (a) exhaustion mediates the relationship between demands and depression, and between demands and retention; (b) cynicism mediates the relationship between resources and retention; and (c) connectedness mediates the relationship between resources and retention. Hypotheses were tested in 2 separate analyses: structural equation modeling (SEM) and path analyses. The first was based on volunteer self-reports (N = 204), while the second analysis concerned matched data from volunteers and their family members (N = 99). While strong support was found for cynicism and connectedness as mediators in both types of analyses, this was not altogether the case for exhaustion. Implications of these findings for the JD-R model and volunteer organizations are discussed.
Keywords: burnout; job demands–resources model; connectedness; hospice palliative care; volunteers
Rights: © The Author(s) 2012
DOI: 10.1177/1049909111430224
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Psychology publications

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