Please use this identifier to cite or link to this item: http://hdl.handle.net/2440/45678
Type: Conference paper
Title: Adapting to a changing environment: Improving the performance of evaluation services
Author: Palmer, E.
Citation: Enhancing student learning : 2006 evaluations and assessment conference refereed papers / Bruce Shortland-Jones (ed.)
Publisher: Learning Support Network, Curtin University of Technology
Issue Date: 2006
ISBN: 174067507X
Conference Name: Evaluations and Assessment Conference (2006 : Bentley, Western Australia)
Statement of
Responsibility: 
Edward Palmer
Abstract: The introduction of the Learning and Teaching Performance Fund has generated great interest in evaluating teaching and learning at all levels in the Higher Education system. At the University of Adelaide , this has manifested itself by staff increasing the amount of surveys measuring the student experience, with ongoing ramifications for the workload of evaluation staff. Data from 2004 to 2006 was examined, looking for changes in the evaluation processes of staff. Since semester 1 2004, there has been an increase of 47% in the number of student experience surveys carried out by staff. The initial outcome of this increase was the increase in turnaround time for reporting from 11 days to 29 days despite the number of surveys processed per day increasing from 48 to 70. In order to respond to this challenging increase in workload, new survey forms were designed, new equipment was purchased and new processes were introduced. The outcome as measured in semester 1, 2006 was a turnaround time reduced to 6 days and an increase in the number of surveys processed per day to 200. Staff had the choice of standard teacher and course surveys, extended versions of these where they were able to add up to 5 additional questions and specially designed surveys. The latter require substantial effort from all parties concerned, but often provided information unlikely to be gleaned from standard survey instruments. The increase in survey usage was equally distributed across most survey types, but there was a significant drop in the number of extended teacher surveys carried out. There was no difference observed in the number of student responses per survey.
RMID: 0020080910
Description (link): http://lsn.curtin.edu.au/evaluationforum06/abstracts/palmer.html
Appears in Collections:Centre for Learning and Professional Development publications

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