Please use this identifier to cite or link to this item: http://hdl.handle.net/2440/58003
Type: Conference paper
Title: Identifying and measuring electronic service quality gaps
Author: Davidson, R.
Citation: Proceedings of The 8th International Conference of e-Business 2009
Publisher: IEEE
Publisher Place: Thailand
Issue Date: 2009
ISBN: 9789746412957
Conference Name: International Conference of e-Business (8th : 2009 : Bangkok, Thailand)
Statement of
Responsibility: 
Robyn Davidson
Rights: Copyright © 2009 - 2010 Department of Computing, Faculty of Science, Silpakorn University, THAILAND. All rights reserved.
RMID: 0020096258
Description (link): http://inceb2009.su.ac.th/
Appears in Collections:Business School publications

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