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https://hdl.handle.net/2440/73566
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Type: | Journal article |
Title: | Determinants of export success in professional business services: a qualitative study |
Author: | Lu, V. Quester, P. Medlin, C. Scholz, B. |
Citation: | Service Industries Journal, 2012; 32(10):1637-1652 |
Publisher: | Frank Cass Co Ltd |
Issue Date: | 2012 |
ISSN: | 0264-2069 1743-9507 |
Statement of Responsibility: | Vinh Nhat Lu, Pascale G. Quester, Christopher J. Medlin and Brett Scholz |
Abstract: | Despite their crucial contributions to the prosperity of national economies worldwide, there is limited knowledge on the international operations of professional service firms (PSFs). The purpose of this paper is to investigate the antecedents of export success of PSFs, taking into account both firm characteristics and market characteristics. Research findings indicated that management attitude, resource commitment, and international experience and reputation significantly enhanced their export performance. However, the firms appeared to disagree on the role of firm size in fostering their success. Additionally, the performance of professional service exporters was also determined by competition intensity and actions by the host governments. Finally, export promotion efforts, in the form of export assistance by home government and support from industry-based associations, also played a significant role. |
Keywords: | Professional services export performance B2B Australia |
Rights: | © 2012 Taylor & Francis |
DOI: | 10.1080/02642069.2012.665893 |
Appears in Collections: | Aurora harvest Business School publications |
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