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Type: Conference paper
Title: Addressing the critical need for “new ways of thinking” in managing complex issues in a socially responsible way
Author: Bosch, O.
Nguyen, N.
Sun, D.
Citation: Proceedings of the 1st Business Systems Laboratory international symposium: The Economic Crisis: Time for a Paradigm Shift ~ Towards a System Approach, Valencia, Spain, January 24-25, 2013
Publisher: Business Systems Laboratory
Issue Date: 2013
ISBN: 9781482682267
Conference Name: Business Systems Laboratory International Symposium (1st : 2013 : Valencia, Spain)
Statement of
Ockie Bosch, Nam Nguyen, Daowei Sun
Abstract: Managers and leaders today are expected to deliver innovative solutions and policies to cope with increasing change and uncertainty. Even more challenging is the fact that the complex issues tend to transcend the jurisdictions and capacities of any single organisation or Government department. Systems thinking offers a holistic and integrative way of appreciating all the major dimensions of a complex problem, and enables the formation of effective management strategies (systemic interventions) with long lasting outcomes. This paper reports on three major systems based approaches to help current and create future managers and leaders to be equipped with new ways of thinking that are systems design-led to deal with complex problems in a systemic, integrated and collaborative fashion. These include establishing Evolutionary Learning Laboratories (ELLabs); “Starting with the Young”; and introducing systems education at tertiary level.
Keywords: Cross-sectoral collaboration
Cybernetic strategy gaming
Evolutionary Learning Laboratories
Systems thinking.
Description: Best paper award winner for the track: [Corporate] Social Responsibility. An approach to overcome the crisis Proceedings available as CD-ROM Only. Paper republished in Business Systems Review, 2013; 2(2):48-70. See
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