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Type: Journal article
Title: 'I Just Want to Talk': Establishing reason for call on a men's counselling helpline
Author: Feo, R.
Le Couteur, A.
Citation: Australian Feminist Studies, 2013; 28(75):65-80
Publisher: Routledge
Issue Date: 2013
ISSN: 0816-4649
Statement of
Rebecca Feo and Amanda LeCouteur
Abstract: Literature on men's health help-seeking suggests that, consistent with hegemonic masculine ideals, men display a general preference for solution-focused interaction. Men's health services routinely orient to this preference, emphasising assistance in the form of practical advice. Little research, however, has examined the nature of actual interactions between men and health professionals. The present paper analyses interaction on a men's telephone relationship-counselling service, focusing on reasons for calling. We demonstrate some recurring interactional patterns relating to the helpline's institutional philosophy of solution-focused counselling. Specifically, callers routinely engaged in narrative reporting of relationship troubles rather than indicating that they were seeking advice; counsellors, however, routinely orientated to the role of advice- and information-provider, in addition to that of troubles-talk recipient. We examine the recurring interactional disfluencies around this reason-for-call talk, considering some consequences for institutional help-giving that arise from the assumption of a male preference for solution-focused healthcare.
Rights: © 2013 Taylor & Francis
DOI: 10.1080/08164649.2012.759310
Appears in Collections:Aurora harvest 4
Psychiatry publications

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