Please use this identifier to cite or link to this item: https://hdl.handle.net/2440/78795
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Type: Journal article
Title: Serving and consuming: drink, work and leisure in public houses
Author: Sandiford, P.
Seymour, D.
Citation: Work, Employment and Society, 2013; 27(1):122-137
Publisher: British Sociological Assoc
Issue Date: 2013
ISSN: 0950-0170
1469-8722
Statement of
Responsibility: 
Peter John Sandiford, Diane Seymour
Abstract: This article explores public house (pub) employees’ relationship to alcohol, its service and consumption using data drawn from an ethnographic study of workers in a chain of pubs. These workers experience a particularly complex relationship between their work and their leisure; they belong to a culture in which drinking in public is the norm for consumers and, as employees, they are responsible for enforcing drinking rules within their workplace – which is also where much of their own leisure takes place. The concept of partial consumer is used to analyse the fluidity of the work–leisure and service–consumption divides in this context. The drinking norms that develop within the pub enable these workers to construct contextually variable behavioural norms around drinking behaviour, allowing them to behave differently behind and in front of the bar, the symbolic barrier between work and leisure.
Keywords: alcohol
consumption
customer
hospitality industry
partial consumer
public houses
service work
Rights: © The Author(s) 2013
DOI: 10.1177/0950017012460319
Published version: http://dx.doi.org/10.1177/0950017012460319
Appears in Collections:Aurora harvest
Business School publications

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