Reducing modern slavery risks in supply chains: Contributions from a socio-technical systems perspective

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2025

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Fayezi, S.
Klassen, R.
Gold, S.
Benstead, A.
Van Wassenhove, L.

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Production and Operations Management, 2025; 34(5):1028-1037

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Sajad Fayezi, Robert Klassen, Stefan Gold, Amy V. Benstead, and Luk Van Wassenhove

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Using sociotechnical systems (STS) theory, this article offers a critical perspective on how the interplay between social and technical systems in supply chains can be leveraged to gain valuable insights into addressing risks related to modern slavery. It elaborates on the complex recursive interactions among various elements of STS, shedding light on the emergence, perpetuation, and diffusion of modern slavery, as well as the sociotechnical interventions available within supply chains. We develop a framework that conceptualizes the risk of modern slavery as the outcome of interactions among multiple systems, providing guidance for future research, policy development, and managerial strategies to address this pressing societal challenge. Importantly, multistakeholder initiatives, combining innovative approaches to both social and technical governance, are expected to play a crucial role in mitigating modern slavery risks.

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© The Author(s) 2025. This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage). Request permissions for this article.

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