Digital literacy programs in support of diverse communities-an Australian public library approach
Date
2022
Authors
Whiteside, N.
Cooper, V.
Vo Tran, H.
Tait, E.
Bachmann, B.
Editors
Advisors
Journal Title
Journal ISSN
Volume Title
Type:
Journal article
Citation
Journal of the Australian Library and Information Association, 2022; 71(4):388-407
Statement of Responsibility
Conference Name
Abstract
Public libraries play a vital role in developing and facilitating digital literacy programs for diverse communities. Digital literacy skills are important because they enable access to information and engagement with government and support services that are increasingly provided online. This paper reviews literature and library programs world-wide to identify good practice in developing and facilitating digital literacy programs. It also presents our findings from a case study illustrating the practice of Hume Libraries, an Australian public library recognised for its leadership in digital literacy programs in support of diverse communities. Results from the review alongside interviews and a focus group with Hume Libraries staff informed the development of a framework to support the successful development and facilitation of digital literacy programs for diverse communities. The framework presents tasks in a checklist format for practitioners to consider when they develop, facilitate and enhance digital literacy programs for diverse communities.
School/Discipline
Dissertation Note
Provenance
Description
Access Status
Rights
Copyright 2022 Naomi Whiteside, Vanessa Cooper, Huan Vo-Tran, Elizabeth Tait and Brendan Bachmann