Children's satisfaction with assistive technology solutions for schoolwork using the QUEST 2.1: children's version
Date
2011
Authors
Murchland, S.
Kernot, J.S.
Parkyn, H.
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Journal article
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Assistive Technology, 2011; 23(3):162-176
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Abstract
This study explored the levels of satisfaction children 8-18 years experienced with assistive technology items used to assist them in their schoolwork. Modified from the Quebec User Evaluation of Satisfaction (QUEST 2.0), the QUEST 2.1: Children's Version was developed to enable scoring by children with or without parent assistance. The QUEST 2.1: Children's Version used a seven-point smiley face scale (1 = "delighted"). A mailed survey to a convenience sample of 703 children with physical disabilities was undertaken with 156 responses (22.5% response rate) yielding 98 valid QUEST 2.1 questionnaires. Children had a mean age of 12 years 6 months (SD 3.0 years), 60.2% were boys, and 80.6% resided in metropolitan or peri-urban areas. For data analysis, assistive technology items were grouped as communication devices, computer hardware, computer software, and other. High levels of satisfaction were reported overall on the QUEST 2.1: Children's version (total score mean 2.66, SD 1.09). Variations between different groups of assistive technology items, and between items indicated as most or lest favorite are reported and discussed. Advice given for selection, reliability, and ease of use were identified as the most important satisfaction items.
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Copyright 2011 Novita Children's Services