Career growth opportunities, thriving at work and career outcomes: can COVID-19 anxiety make a difference?

Date

2021

Authors

Huo, M.L.

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Journal article

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Journal of Hospitality and Tourism Management, 2021; 48:174-181

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Abstract

Based on a two-wave survey of 242 frontline employees from a restaurant company, this study examines, in the COVID-19 setting, how career growth opportunities affect employee career-related outcomes and how these effects may be moderated. It was found that career growth opportunities improved career commitment and reduced career regret via its boosting effect on employee thriving at work. The survey results also showed that the impact of career growth opportunities on thriving (directly), and on career commitment and career regret (indirectly), is heightened by employee anxiety triggered by COVID-19. This indicates that career growth opportunities are most needed and most beneficial for shaping employees’ career outcomes when they experience high levels of COVID-19 anxiety.

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Copyright 2021 The Authors. Access Condition Notes: Accepted manuscript available after 1 July 2023

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