Patient and carer perceptions of cancer care in South Australia

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dc.contributor.authorBeckmann, K.
dc.contributor.authorOlver, I.
dc.contributor.authorYoung, G.
dc.contributor.authorRoder, D.
dc.contributor.authorForeman, L.
dc.contributor.authorWilson, B.
dc.date.issued2009
dc.description.abstractQuality of care from the patient's perspective is an increasingly important outcome measure for cancer services. Patients' and carers' perceptions of cancer care were assessed through structured telephone interviews, 4-10 months post-discharge, which focused on experiences during the most recent hospital admission. A total of 481 patients with a primary diagnosis of cancer (ICD-10 C codes) were recruited, along with 345 carers nominated by the patients. Perceptions of clinical care were generally positive. Less positive aspects of care included not being asked how they were coping, not being offered counselling, and not receiving written information about procedures. Results also highlighted inadequate discharge processes. Carers were more likely than patients to report negative experiences. Perceptions of care also differed by cancer type.
dc.description.statementofresponsibilityKerri R. Beckmann, Ian N. Olver, Graeme P. Young, David M. Roder, Linda M. Foreman and Brenda Wilson
dc.identifier.citationAustralian Health Review, 2009; 33(4):645-655
dc.identifier.doi10.1071/AH090645
dc.identifier.issn0156-5788
dc.identifier.issn1449-8944
dc.identifier.orcidOlver, I. [0000-0001-5478-1576]
dc.identifier.orcidRoder, D. [0000-0001-6442-4409]
dc.identifier.urihttp://hdl.handle.net/2440/57967
dc.language.isoen
dc.publisherAustralian Healthcare Association
dc.rightsCopyright status unknown
dc.source.urihttps://doi.org/10.1071/ah090645
dc.subjectHumans
dc.subjectNeoplasms
dc.subjectCross-Sectional Studies
dc.subjectAged
dc.subjectHealth Personnel
dc.subjectPatient Satisfaction
dc.subjectSouth Australia
dc.subjectInterviews as Topic
dc.titlePatient and carer perceptions of cancer care in South Australia
dc.typeJournal article
pubs.publication-statusPublished

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