Using patient experience data to develop a patient experience toolkit to improve hospital care: a mixed-methods study
Files
(Published version)
Date
2019
Authors
Sheard, L.
Marsh, C.
Mills, T.
Peacock, R.
Langley, J.
Partridge, R.
Gwilt, I.
Lawton, R.
Editors
Advisors
Journal Title
Journal ISSN
Volume Title
Type:
Journal article
Citation
Health Services and Delivery Research, 2019; 7(36):1-134
Statement of Responsibility
Conference Name
Abstract
Patient experience feedback may not enable health-care staff to make improvements, so the toolkit was co-designed with staff and patients but requires skilled facilitation to achieve successful outcomes.
School/Discipline
Dissertation Note
Provenance
Description
Access Status
Rights
Copyright 2019 NIHR