Think before you click: The effects of systematic processing on phishing susceptibility
Date
2017
Authors
Lillie, Meredith Ellen
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Thesis
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Abstract
Researchers have identified the use of social influence in phishing emails and have found
greater cognitive impulsivity to predict phishing susceptibility. These findings suggest that
relying on predominantly heuristic (rather than systematic) information processing strategies
when managing emails could be a key contributor to users’ susceptibility. Accordingly, it is
proposed that the effects of systematic processing on phishing susceptibility should be
investigated. Specifically, research should determine whether manipulating systematic
processing affects users’ judgements of the legitimacy of phishing and genuine emails. The
outcomes of this research would have potential implications for cyber security training.
School/Discipline
School of Psychology
Dissertation Note
Thesis (M.Psych(Organisational & Human Factors)) -- University of Adelaide, School of Psychology, 2017
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