Dion, E.Quester, P.2006-06-192006-06-191997Market and Social Research, 1997; 5(2):38567-1325-4634http://hdl.handle.net/2440/1144enBalance in Analysing Open-Ended Questions: How to Yield Richer InformationJournal article0030006715001997185970721Quester, P. [0000-0001-6872-6973]