Cheung, M.2012-02-242012-02-242007The texture of internet: netlinguistics in progress, 2007, 2007, pp.24-449781847181732http://hdl.handle.net/2440/69608enCopyright status unknownPersuasive communication through sales email: the interplay of belief, interaction, and languageBook chapter00300009162012021517340264922