Cleary, B.Gomez, C.Storey, M.Singer, L.Treude, C.2017-11-072017-11-072013Proceedings of the 6th International Workshop on Cooperative and Human Aspects of Software Engineering, CHASE 2013 - Proceedings, 2013, pp.159-1609781467362900http://hdl.handle.net/2440/109374Many online communities struggle with conflicts — e.g. between newcomers and elders — at some point. In July 2012, the Stack Exchange organization attempted to assess the overall “niceness” of the Stack Overflow community by rating the “friendliness” of 7,000 comments made on the site over a 4 year period. We performed a deeper examination of the comment dataset published by Stack Exchange. We find a high degree of comment repetition in the Stack Overflow database and suggest some simple heuristics that may help in automatically identifying unfriendly comments, providing managers of developeren© 2013 IEEEConference paper003004164510.1109/CHASE.2013.66147560003349129000322-s2.0-84886786576231209Treude, C. [0000-0002-6919-2149]