Kitson, A.Harvey, G.Duff, L.Morrell, C.2015-02-012015-02-011995International Journal for Quality in Health Care, 1995; 7(1):63-631353-45051464-3677http://hdl.handle.net/2440/89008enCopyright status unknownBritish Council "Quality Improvement in Nursing" SeminarJournal article003001608810.1093/intqhc/7.1.63A1995RQ15300010159995Kitson, A. [0000-0003-3053-8381]Harvey, G. [0000-0003-0937-7819]