Balan, P.Lindsay, N.O'Connor, A.2010-05-042010-05-042009Proceedings of the Sixth Annual AGSE International Entrepreneurship & Innovation Research Exchange, 2009: pp.93-1069780980332858http://hdl.handle.net/2440/58052en© SwinburneInnovation capability: contrasting a service industry with the manufacturing sectorConference paper002009635335129O'Connor, A. [0000-0003-1197-7805]