Manoharan, A.Gross, M.Sardeshmukh, S.2015-08-302015-08-302014International Journal of Hospitality Management, 2014; 41:1-90278-43191873-4693http://hdl.handle.net/2440/93956Abstract not availableenCrown copyright © 2014Diversity management practicesEthnic diversityMedium-sized hotelsAustraliaIdentity-conscious vs identity-blind: hotel managers' use of formal and informal diversity management practicesJournal article003002916110.1016/j.ijhm.2014.04.0070003403311000012-s2.0-84899879278186018