Barker, S.K.Bordia, S.Crossman, J.Bordia, S.Mills, C.2025-12-172025-12-172011Source details - Title: Business Communication for the Global Age, 2011 / Crossman, J., Bordia, S., Mills, C. (ed./s), pp.186-2079780070140042https://hdl.handle.net/1959.8/138007eninformation and communication technologyinformation systemsinformation system developmentBook chapter