Please use this identifier to cite or link to this item:
https://hdl.handle.net/2440/80254
Citations | ||
Scopus | Web of Science® | Altmetric |
---|---|---|
?
|
?
|
Type: | Journal article |
Title: | Competitive advantage from ERP projects: Examining the role of key implementation drivers |
Author: | Ram, J. Wu, M. Tagg, R. |
Citation: | International Journal of Project Management, 2014; 32(4):663-675 |
Publisher: | Elsevier |
Issue Date: | 2014 |
ISSN: | 0263-7863 1873-4634 |
Organisation: | Entrepreneurship, Commercialisation & Innovation Centre |
Statement of Responsibility: | Jiwat Ram, Ming-Lu Wu, Roger Tagg |
Abstract: | In this study, we build a conceptual model, which draws upon information systems implementation theory, to investigate the relationship between critical success factors related to the implementation of ERP software and the goal of competitive advantage. We test this model with data from a survey of 217 Australian organisations, using structural equation modelling (SEM). We find that organisations can best achieve competitive advantage by carefully managing: a) training and education, and b) system integration activities. Perhaps unexpectedly, neither well-conducted business process re-engineering nor good project management necessarily lead to competitive advantage. We have extended prior knowledge by providing empirical evidence that some CSFs do influence competitive advantage but that others may not. The results confirm that overall project delivery outcomes can be improved by understanding the influence of factors on both project management performance and post-implementation performance. Some theoretical and managerial consequences of the study's findings and limitations are discussed. |
Keywords: | Implementation Competitive advantage Enterprise resource planning (ERP) Structural equation modelling (SEM) Partial least squares (PLS) Critical success factors (CSFs) Project management System integration Training and education Business process re-engineering (BPR) |
Description: | Available online 24 September 2013 |
Rights: | © 2013 Elsevier Ltd. APM and IPMA. All rights reserved. |
DOI: | 10.1016/j.ijproman.2013.08.004 |
Published version: | http://dx.doi.org/10.1016/j.ijproman.2013.08.004 |
Appears in Collections: | Aurora harvest 4 Entrepreneurship, Commercialisation, and Innovation Centre publications |
Files in This Item:
There are no files associated with this item.
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.