Please use this identifier to cite or link to this item: http://hdl.handle.net/2440/108213
Type: Journal article
Title: The role of socio-cultural norms in the experience of workplace stress: an empirical study of bank employees in Nigeria
Author: Oke, A.
Dawson, P.
Citation: International Journal of Management, 2012; 29(1):314-331
Publisher: International Journal of Management
Issue Date: 2012
ISSN: 0813-0183
Statement of
Responsibility: 
Adunola Oke, Patrick M. Dawson
Abstract: This article contributes new data on workplace stress drawn from a sample of 305 employees from 10 banks in Nigeria. Data collected through the use of a questionnaire that was developed from a series of focus groups held with bank employees is used to highlight the importance of national cultural values and draw attention to the very different conditions that exist for employees working in Africa when compared to banking staff operating in North American and European-based organizations. We argue that the socio-cultural context is a key influential factor on the way people react to and cope with stress and represents the 'living stage' on which stress is experienced and made sense of in our daily working lives. Our findings also have practical implications in clarifying the potential value of developing a broader array of stress management techniques that are able to accommodate social processes and cultural aspects of workplace stress.
Rights: Copyright status unknown
RMID: 0030065655
Appears in Collections:Business School publications

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