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Type: Conference paper
Title: Do e-business investments create competitive advantage: Perspectives from the Australian banking and financial services industry
Author: Rao Hill, S.
Troshani, I.
Citation: Proceedings of the International Conference on Electronic Business (ICEB), 2005 / Cheung, W., Du, T. (ed./s), pp.274-278
Part of: Proceedings of the Fifth International Conference on Electronic Business
Publisher: The Chinese University of Hong Kong
Publisher Place: Hong Kong
Issue Date: 2005
ISSN: 1683-0040
Conference Name: International Conference on Electronic Business (5th : 2005 : Hong Kong)
Editor: Cheung, W.
Du, T.
Abstract: Are advantages provided by e-business vanishing as IT becomes ubiquitous and affordable? Is it losing its strategic value and, therefore, its potential for strategic differentiation? This paper proposes a conceptual framework to assess strategic IT investments for e-business. The framework captures several business, human and time dimensions. It is argued that the interaction of these dimensions with IT is hard to be imitated by competitors, and has therefore, the potential to generate and sustain competitive advantage. We attempt to answer these questions by using the perspectives of IT practitioners in Australian financial service industry in the first of a multistage study.
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