Case study: Implementation of a continuous improvement program within an Australian engineering firm
Date
2018
Authors
McCowan, M.
Wood, A.
Martin, C.
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Rameezdeen, A.
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Book chapter
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Source details - Title: Perspectives in project management: a selection of masters degree research projects, 2018 / Rameezdeen, A. (ed./s), Ch.17, pp.327-342
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Abstract
This research examines the use of Continuous Improvement (CI) and how it can be employed to streamline the day to day operations of a manufacturing company. The primary focus was the attempted implementation of a CI program within an Australian based engineering and manufacturing firm, and was undertaken to gain an insight into the difficulties associated with program realisation. The research concentrated on a series of interviews of those involved at a working level, providing anew perspective from the typical top-down approach presented in most available literature. Whilst the company involved was unable to successfully implement the program over the research time frame, it was possible to identify several areas where improvements could be made.These included increased worker training, increased staff motivation and program buy-in, and a more developed project management structure. The results presented can help other companies avoid the pitfalls associated with implementing a CI program.
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Copyright 2018 by Anthony Wood, Raufdeen Rameezdeen and contributors