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Choosing and Managing Aged Care Services from Afar: What Matters to Australian Long-Distance Care Givers

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dc.contributor.authorGunn, K.M.
dc.contributor.authorLuker, J.
dc.contributor.authorRamanathan, R.
dc.contributor.authorSkrabal Ross, X.
dc.contributor.authorHutchinson, A.
dc.contributor.authorHuynh, E.
dc.contributor.authorOlver, I.
dc.date.issued2021
dc.descriptionData source: Supplementary information, https://doi.org/10.3390/ijerph182413000
dc.description.abstract<jats:p>This research aims to identify the factors that influence caregivers’ decisions about the aged care providers they select for their elder relatives when caring from a distance and what they value once they have engaged a service. Adult long-distance carers for older relatives living within Australia were purposively sampled and they participated in audio-recorded interviews. A thematic analysis was employed to investigate the data. A sample of 13 participants enabled data saturation with no new major themes identified in the final three interviews. Participants were 50 to 65 years (Mean = 59.8) and mostly (77%) female. Four themes emerged relating to selection of care providers: (1) availability of care, (2) financial arrangements, (3) proximity and location, and (4) reputation of care provider. Five themes detailed valued qualities of care: (1) vigilant monitoring and responsivity, (2) communication with family, (3) flexibility and proactiveness of care, (4) staffing, and (5) access to appropriate and holistic care to maintain wellbeing. Long-distance caregivers face barriers in selecting and managing aged care services from afar within a complex Australian aged care system. They strongly value regular, proactive communication about the wellbeing of their relatives and may be particular beneficiaries of communication and assistive monitoring technologies.</jats:p>
dc.identifier.citationInternational Journal of Environmental Research and Public Health, 2021; 18(24):1-17
dc.identifier.doi10.3390/ijerph182413000
dc.identifier.issn1661-7827
dc.identifier.issn1660-4601
dc.identifier.orcidGunn, K.M. [0000-0003-0837-6814]
dc.identifier.orcidHutchinson, A. [0000-0003-3983-8321]
dc.identifier.orcidOlver, I. [0000-0001-5478-1576]
dc.identifier.urihttps://hdl.handle.net/11541.2/26977
dc.language.isoen
dc.publisherMDPI AG
dc.rightsCopyright 2021 The author(s). This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (https://creativecommons.org/licenses/by/4.0/)
dc.source.urihttps://doi.org/10.3390/ijerph182413000
dc.subjectaged
dc.subjectaging
dc.subjectcommunication
dc.subjectdecision making
dc.subjecthealth care quality
dc.subjecthealth services for the aged
dc.subjecthousing for the el-derly
dc.titleChoosing and Managing Aged Care Services from Afar: What Matters to Australian Long-Distance Care Givers
dc.typeJournal article
pubs.publication-statusPublished
ror.fileinfo12239246660001831 13239246650001831 ijerph-18-13000-v2
ror.mmsid9916591745601831

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