Knowledge management in the Malaysian multimedia super corridor /
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(Published version)
Date
2004
Authors
Read, Harold.
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thesis
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Abstract
Paper one provides a historical perspective of how the concept of knowledge moved out from the realms of philosophy into the world of commerce where it is regarded as a strategic asset, thereby motivating attempts at developing frameworks for managing it.
Paper two describes an exploratory survey on the knowledge management (KM) practices of MSC-status companies. These are companies that have registered with the Multimedia Development Corporation (MDC), which is a one stop government agency established to promote the development of the Malaysian Multimedia Super Corridor (MSC). Amongst others, MSC-status companies must be in knowledge-based businesses such as education, biotechnology, software design, and multimedia content development. Pending the establishment of their operations in the MSC, some MSC-status companies still operate from outside of the MSC, including overseas. MSC-status companies include some of Malaysia's and the world's leading knowledge-based companies.
Paper three describes an exploratory study to investigate the nature of informal knowledge sharing amongst MSC-status companies. Other research indicates that a key attraction for firms to locate in clusters such as California's Silicon Valley seems to be the opportunity for getting valuable information about the industry and the competition by just being in the cluster. The research investigated what informal channels MSC companies normally tap into for obtaining free unintended information exchange about their environment; in conjunction with this, the nature of industry knowledge that gets exchanged informally through such channels were explored. The research also investigated whether there are differences in the way firms tap into their knowledge milieu, depending on whether they operate from inside or outside of the MSC cluster.
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University of South Australia.
Dissertation Note
Thesis (DoctorateofBusinessAdministration))--University of South Australia, 2004.
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