Towards overcoming negative GP attitudes concerning health informatics systems
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Date
2008
Authors
Knight, J.
Patrickson, M.
Gurd, B.
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Conference paper
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Proceeding of the Australian and New Zealand Academy of Management, 22nd ANZAM: managing in the Pacific century, 2008, pp.1-18
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22nd ANZAM Conference 2008: managing in the Pacific century (3 Dec 2008 - 5 Dec 2008 : Auckland, New Zealand)
Abstract
This paper reports on the attitudes of 23 South Australian General Practitioners(GPs) towards adopting Health Informatics (HI) technology. The qualitative study suggests attitudes are determined by contextual GP perceptions of competing managerial, technological and political factors. Findings indicate increasing exposure to HI use in performance of their role influences GP perceptions of the importance and certainty of implementation outcomes in different healthcare delivery contexts. Behaviour at the prospect of change perceived as uncertain, involuntary or not of demonstrable benefit to patients, tends to manifest as resistance. The findings highlight the desirability of potential HI technology use in a particular healthcare context being associated withbenefits to the GP patients and practice rather than diminution of GP control over change to theirrole and value.
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Copyright 2008 The Authors