Needs for Relatedness: LGBTQ+ Individuals' Information Seeking and Sharing in an Online Community
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(Published version)
Date
2021
Authors
Jia, R.M.
Du, J.T.
Zhao, Y.C.
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Conference paper
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CHIIR 2021 - Proceedings of the 2021 Conference on Human Information Interaction and Retrieval, 2021, pp.291-294
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CHIIR '21: ACM SIGIR Conference on Human Information Interaction and Retrieval (14 Mar 2021 - 19 Mar 2021 : Canberra, ACT, Australia)
Abstract
As part of an ongoing project, this paper investigates LGBTQ+ individuals? information behaviour in online communities. Drawing on the perspective of Relationship Motivation Theory (RMT), this study focused on the relatedness needs expressed by LGBTQ+ individuals that motivated them to seek and share information in online communities. Through a deductive thematic analysis of 156 posts to an LGBTQ+ online forum, our analysis reveals three main categories of relatedness needs: needs around being cared about, needs around caring for others and needs to build and maintain relationships. Implications for system design that better afford LGBTQ+ individuals? needs for relatedness are discussed.
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Copyright 2021 ACM
Access Condition Notes: Accepted manuscript available after 1 July 2022