Objective Measures of Service Quality and the Relationship with Buying Behaviour

Date

2000

Authors

Eddy, C.M.
Page, N.D.

Editors

O'Cass, D.

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Conference paper

Citation

Visionary Marketing for the 21st Century: Facing the Challenge, 2000 / O'Cass, D. (ed./s)

Statement of Responsibility

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ANZMAC 2000 (28 Nov 2000 : Brisbane)

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