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A design-thinking approach to identifying needs in a Danish healthcare setting

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dc.contributor.authorBretana, N.A.
dc.contributor.authorUtoft, E.H.
dc.contributor.authorGlud, S.Z.
dc.contributor.conferenceInternational Conference on ENTERprise Information Systems, CENTERIS 2022 - International Conference on Project MANagement, ProjMAN 2022 and International Conference on Health and Social Care Information Systems and Technologies, HCist 2022 (9 Nov 2022 - 11 Nov 2022 : Lisbon)
dc.date.issued2023
dc.description.abstractThe Danish healthcare system is often hailed as a pioneer in quality health services and initiatives. However, there are still gaps in this system despite an impressive effort by stakeholders. To address this, it is essential to identify and specify unmet needs in this space. The biodesign process of innovation is a well-documented multi-disciplinary approach used to identify unmet healthcare needs and produce sustainable solutions fit for society. Adopting this concept, the BioMedical Design Novo Nordisk Foundation Fellowship programme has been established in Denmark to create value for the Danish healthcare system. This program follows the process of needs-finding, needs screening, concept generation, concept screening, strategy development, and business planning. In this study, we report the application of the needs-finding step in action at a public hospital in regional Denmark over a 2-month period. A total of 57 observations were recorded, resulting to the identification of 109 needs in this setting. Future work should follow through the next steps in the biodesign process beginning with needs screening to prioritise areas requiring urgent action. This study advocates for an inclusive and interdisciplinary approach to improvement and innovation in the Danish healthcare system
dc.identifier.citationProcedia Computer Science, 2023, vol.219, pp.1265-1270
dc.identifier.doi10.1016/j.procs.2023.01.410
dc.identifier.issn1877-0509
dc.identifier.urihttps://hdl.handle.net/11541.2/35292
dc.language.isoen
dc.publisherElsevier
dc.publisher.placeUS
dc.rightsCopyright 2023 Elsevier. This is an open access article under the CC BY-NC-ND license (https://creativecommons.org/licenses/by-nc-nd/4.0)
dc.source.urihttps://doi.org/10.1016/j.procs.2023.01.410
dc.subjectbiomedical design
dc.subjectcollaboration
dc.subjectdesign-thinking
dc.subjecthealthcare
dc.subjectinnovation
dc.titleA design-thinking approach to identifying needs in a Danish healthcare setting
dc.typeConference paper
pubs.publication-statusPublished
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ror.mmsid9916776809101831

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