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Physical and psychosocial safety climate among Malaysian healthcare workers: a qualitative study

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dc.contributor.authorLoh, M.Y.
dc.contributor.authorIdris, M.A.
dc.contributor.authorDollard, M.F.
dc.contributor.editorDollard, M.F.
dc.contributor.editorDormann, C.
dc.contributor.editorIdris, M.A.
dc.date.issued2019
dc.description.abstractThe importance of organisational context in shaping employee outcomes and motivation has been studied over many years. Psychosocial Safety Climate (PSC) is proposed as the crucial element for building a psychologically safe environment. However, the literature describing PSC has been mostly derived from quantitative data. Yet, some unavoidable disadvantages of quantitative data approaches might limit our full understanding of the role of PSC and how it helps to protect employees. The current study aims to investigate the phenomenon of PSC among Malaysian healthcare employees by determining how the level of PSC influences their resource utilisation in coping with their job demands and psychological health issues. By using semi-structured interviews, the current study reveals that high levels of PSC encourage employees to retrieve more resources from their working environments and also personal lives. This can be explained as PSC acting as a resource ecology, which helps in creating resources caravan (i.e.,a collection of resources). The findings provide additional support forthe crucial role of promoting high PSC in healthcare settings.
dc.identifier.citationSource details - Title: Psychosocial safety climate: a new work stress theory, 2019 / Dollard, M.F., Dormann, C., Idris, M.A. (ed./s), Ch.9, pp.229-250
dc.identifier.doi10.1007/978-3-030-20319-1_9
dc.identifier.isbn9783030203191
dc.identifier.urihttps://hdl.handle.net/11541.2/138962
dc.language.isoen
dc.publisherSpringer
dc.publisher.placeSwitzerland
dc.relation.fundingARC
dc.rightsCopyright 2019 Springer
dc.source.urihttps://doi.org/10.1007/978-3-030-20319-1_9
dc.subjectpsychosocial safety climate
dc.subjectresources
dc.subjecthealthcare setting
dc.subjectqualitative research
dc.titlePhysical and psychosocial safety climate among Malaysian healthcare workers: a qualitative study
dc.typeBook chapter
pubs.publication-statusPublished
ror.mmsid9916312902401831

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