The Negative Effects of Mobile ICT on Productivity in Indian Construction Projects

Date

2019

Authors

Hasan, A.
Jha, K.N.
Rameezdeen, R.
Ahn, S.
Baroudi, B.M.

Editors

Mutis, I.
Hartmann, T.

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Conference paper

Citation

Advances in Informatics and Computing in Civil and Construction Engineering, 2019 / Mutis, I., Hartmann, T. (ed./s), pp.281-287

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35th CIB W78 2018 Conference: IT in Design, Construction, and Management (1 Oct 2018 - 3 Oct 2018 : Chicago)

Abstract

Due to increased affordability of mobile devices, better network coverage, and availability of a wide range of mobile applications, the use of mobile information and communication technologies (mobile ICT) has increased significantly in construction projects. While considerable research on both positive and negative implications of using mobile ICT has been conducted in different industries and social contexts, relatively few studies have examined the perception of construction management (CM) professionals. A questionnaire survey conducted across the Indian construction industry revealed that the use of mobile ICT could impede construction productivity due to factors such as: (1) pressure to remain accessible outside the work hours, (2) temptation to check it frequently, (3) adverse effects on work-life balance, (4) compulsion to work outside the normal work hours, (5) massive amount of information, (6) distraction, (7) less time to respond to changes, (8) loss of productive time due to personal internet usage, (9) adverse effects on health of the users, and (10) frequent drawing changes. Since potential applications of mobile ICT in construction projects present enormous opportunities for CM professionals, these issues need to be addressed through user awareness, training, and organizational policies.

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Copyright 2019 Springer Nature

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