Analyzing the friendliness of exchanges in an online software developer community

Date

2013

Authors

Cleary, B.
Gomez, C.
Storey, M.
Singer, L.
Treude, C.

Editors

Advisors

Journal Title

Journal ISSN

Volume Title

Type:

Conference paper

Citation

Proceedings of the 6th International Workshop on Cooperative and Human Aspects of Software Engineering, CHASE 2013 - Proceedings, 2013, pp.159-160

Statement of Responsibility

Brendan Cleary, Carlos G´omez, Margaret-Anne Storey, Leif Singer, Christoph Treude

Conference Name

6th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE) (25 May 2013 - 25 May 2013 : San Francisco, CA)

Abstract

Many online communities struggle with conflicts — e.g. between newcomers and elders — at some point. In July 2012, the Stack Exchange organization attempted to assess the overall “niceness” of the Stack Overflow community by rating the “friendliness” of 7,000 comments made on the site over a 4 year period. We performed a deeper examination of the comment dataset published by Stack Exchange. We find a high degree of comment repetition in the Stack Overflow database and suggest some simple heuristics that may help in automatically identifying unfriendly comments, providing managers of developer

School/Discipline

Dissertation Note

Provenance

Description

Access Status

Rights

© 2013 IEEE

License

Grant ID

Call number

Persistent link to this record