The Contribution of Project Managers' Soft Skills to their Project Success

Date

2019

Authors

Gulati, R.
Reaiche, C.H.
Baroudi, S.
Gunawan, I.

Editors

Advisors

Journal Title

Journal ISSN

Volume Title

Type:

Conference paper

Citation

Proceedings of the 33rd Annual Australian & New Zealand Academy of Management Conference: Wicked Solutions to Wicked Problems (ANZAM 2019), 2019, pp.336-357

Statement of Responsibility

Richa Gulati, Carmen Haule Reaiche, Sam Baroudi, Indra Gunawan

Conference Name

Annual Australian & New Zealand Academy of Management Conference (ANZAM) (3 Dec 2019 - 6 Dec 2019 : Cairns, Australia)

Abstract

The purpose of this paper is to identify key soft skills required by project managers and its impact to their project success. The authors have performed a Comprehensive Literature Review (meta-framework) as an evidence to support the argument that project managers could increase the chances of projects being successful by applying their soft skills to manage project team and its performance. The findings of this review demonstrates that the identified soft skills are active listening, communication, conceptual skills, conflict management, human resource management, team management, human skills, leadership skills, motivation skills, negotiation skills, people skills , political and cultural awareness, professionalism and ethics. These skills are critical towards project success, however, it is also identified that soft skills and hard skills, both work in conjunction with each other to attain success. This review provides a significant contribution by establishing the need of developing soft skills in project managers in order to manage teams effectively and efficiently, thereby increasing their performance and the chances of project being successful.

School/Discipline

Dissertation Note

Provenance

Description

Access Status

Rights

© 2019 Australian and New Zealand Academy of Management.

License

Grant ID

Call number

Persistent link to this record