Towards an integrated tool-support for team meetings : an observational study on simulated meetings
Files
(Published version)
Date
2012
Authors
Virallikattur, D.
Sitnikova, E.
Editors
Erkan, T.E.
Advisors
Journal Title
Journal ISSN
Volume Title
Type:
Conference paper
Citation
Proceedings of the 3rd International Conference on Information Management and Evaluation, 2012 / Erkan, T.E. (ed./s), pp.325-331
Statement of Responsibility
Conference Name
Third International Conference on Information Management and Evaluation (16 Apr 2012 - 17 Apr 2012 : Ankara, Turkey)
Abstract
Face-to-face team meetings within organisations continue to play a critical role towards the collaboration of members in achieving their targets, despite the emergence of tools to support distributed online meetings. Numerous tools have been introduced in the markets to assist the participants with their processes in team meetings. However, the nature of the tool support was focused on specific processes within a meeting and the rate of adoption of developed tools into organisations is very low. The focus on developing an integrated tool support that includes all the potential processes within a meeting, and learning lessons whilst designing tool support to improve the state of adoption of these tools is largely unexplored. This qualitative study observed audio and video transcripts of a series of simulated team meetings from a meeting corpus and analysed the data using a grounded theory approach. The transcribed data were used to generate stories on team activities and potential tool support for them. The stories were used to develop a tool-kit framework and lesson on providing a tool support for team meetings. The framework consists of a list of potential hardware and software tools that could be introduced within a team meeting to support the team activities. The lessons learned were based on three actors of the tool-support system namely the people, process and technology.
The results from the study have shown that it is possible to provide an integrated tool support for team meetings whilst the framework is grounded on the activities within the meeting. The lessons learned were based on the potential processes that would require tool support, participants' requirements and how technology could be introduced to provide assistance in team meetings, and would be useful for system designers that focus on tool support. Given the study used only simulated meetings, the results need to be verified with real meetings within organisations. Thus, the framework and the lessons learned can be refined to provide more insights for system designers in developing an integrated tool support for team meetings.
School/Discipline
Dissertation Note
Provenance
Description
Access Status
Rights
Copyright 2012 The Authors