Requirements for the successful implementation of mobile collaborative maintenance: an international Delphi study
Date
2013
Authors
Syafar, F.
Gao, J.
Du, J.T.
Editors
Soliman, K.S.
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Type:
Conference paper
Citation
Creating global competitive economies: 2020 vision planning & implementation: proceedings of the 22nd International business information management association conference, 2013 / Soliman, K.S. (ed./s), vol.3, pp.104-110
Statement of Responsibility
Conference Name
22nd International business information management association (IBIMA) conference (13 Nov 2013 - 14 Nov 2013 : Rome, Italy)
Abstract
This paper addresses the issue of why many engineering asset management organizations have experienced major problems implementing mobile collaborative maintenance systems (MCMS) that can maximize asset operation. Unsuccessful implementation of MCMS and computerized maintenance management systems (CMMS) has been widely reported in the literature. There is, however, a lack of research on the requirements for successful implementation. Several specialised computerise maintenance systems have been invested by engineering asset organisations to enhance their asset management and maintenance systems. Nevertheless, there is no common ground among engineering asset organisations about what sorts of collaborative maintenance are required for adoption/implementation. The lack of a systematic approach, together with the lack of specific requirements for implementing mobile collaborative maintenance, needs a comprehensive framework. This framework should guide engineering organisations to implement new mobile technologies. In this International Delphi study, 31 requirements were found to be critical to creating successful MCMS implementation, covering aspects of technology, organization and personnel.
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Copyright 2013 International Business Information Management Association