New product success: empirical evidence from SMEs in China

dc.contributor.authorWong, S.K.S.
dc.contributor.authorTong, C.
dc.date.issued2013
dc.description.abstractPurpose – The question of R&D and marketing cooperation (RMC) in new product development (NPD) is of increasing relevance. However, it is unclear whether RMC really leads to new product success (NPS) and whether and to what extent other elements of market orientation (MO) impact on NPS and the RMC-NPS relationship. The purpose of this paper is to shed light on this important question and to verify the existence and degree of direct and indirect causalities between the core elements of MO and NPS. Design/methodology/approach – An empirical study has been carried out to test the conceptual framework and the five hypotheses developed based on seminal literature. The conceptual framework and hypotheses are tested using both SEM and regression methods with survey data from 217 respondents from the electronics industry in China. Findings – The results demonstrate that RMC has a significant and positive influence on NPS. The results on customer orientation support previous findings and the research offers interesting insights with respect to the role of customer orientation in NPD. While results from SEM analysis reject the hypothesized direct effect of competitor orientation on NPS and the predicted mediating effect of competitor orientation on the RMC-NPS link, results from regression analysis, however, suggest otherwise. Practical implications – The results of the research help to assure practitioners of the primacy role of RMC in NPD and the positive effects of customer orientation on NPS. Such findings should enable NPD team leaders to make best possible decisions in allocating resources among competing priorities. Divergent results on the effects of competitor orientation on NPS and the RMC-NPS link remind practitioners that knowing the assumptions behind an analysis is actually a precondition for correctly assessing and implementing the results of any research. Originality/value – Results of the study will fill a research gap in marketing studies which have largely neglected the interplay among the three core elements of MO and the mediating effects, individual and combined, of customer and competitor orientations on the RMC-NPS link. Divergent findings derived from the use of two different analysis tools yield new insights to both academics and practitioners and may warrant further investigation.
dc.identifier.citationJournal of Business and Industrial Marketing, 2013; 28(7):589-601
dc.identifier.doi10.1108/JBIM-04-2011-0046
dc.identifier.issn0885-8624
dc.identifier.issn2052-1189
dc.identifier.urihttps://hdl.handle.net/1959.8/152661
dc.language.isoen
dc.publisherEmerald Publishing Limited
dc.rightsCopyright 2013 Emerald Group Publishing
dc.source.urihttps://doi.org/10.1108/JBIM-04-2011-0046
dc.subjectnew products
dc.subjectproduct development
dc.subjectsmall to medium-sized enterprises
dc.subjectChina
dc.subjectcustomer orientation
dc.subjectcompetitor orientation
dc.subjectnew product success
dc.titleNew product success: empirical evidence from SMEs in China
dc.typeJournal article
pubs.publication-statusPublished
ror.mmsid9915909886601831

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