How does client embeddedness fit into a theory of turnover? Two models tested and an existing theory extended
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(Published version)
Date
2013
Authors
Treuren, G.
Editors
Grimmer, M.
Hecker, R.
Hecker, R.
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Conference paper
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Proceedings of the 27th Australian and New Zealand Academy of Management conference (ANZAM): managing the edge, 2013 / Grimmer, M., Hecker, R. (ed./s), pp.1-18
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27th Australian and New Zealand Academy of Management Conference (ANZAM) (4 Dec 2013 - 6 Dec 2013 : Hobart, Tasmania)
Abstract
Treuren and Frankish’s (in press) client embeddedness construct adds a new perspective on why people stay in unpleasant, poorly remunerated or frustrating roles. This paper sketches how client embeddedness might fit into the existing theory of Job Embeddedness Theory and into the more traditional dissatisfaction-based account of turnover, before testing these models. The paper presents several logics for why client embeddedness may act to attach an employee to a job or organisation they dislike, drawing on the Job Characteristics Model, Social Identity Theory and Social Exchange literatures.
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Copyright 2013 The Authors