Identifying and measuring electronic service quality gaps

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dc.contributor.authorDavidson, R.en
dc.contributor.conferenceInternational Conference of e-Business (8th : 2009 : Bangkok, Thailand)en
dc.date.issued2009en
dc.description.statementofresponsibilityRobyn Davidsonen
dc.description.urihttp://inceb2009.su.ac.th/en
dc.identifier.citationProceedings of The 8th International Conference of e-Business 2009en
dc.identifier.isbn9789746412957en
dc.identifier.orcidDavidson, R. [0000-0001-7371-1274]en
dc.identifier.urihttp://hdl.handle.net/2440/58003
dc.language.isoenen
dc.publisherIEEEen
dc.publisher.placeThailanden
dc.rightsCopyright © 2009 - 2010 Department of Computing, Faculty of Science, Silpakorn University, THAILAND. All rights reserved.en
dc.titleIdentifying and measuring electronic service quality gapsen
dc.typeConference paperen
pubs.publication-statusPublisheden

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