Developing subjective and objective measures of relationship quality and investigating the discriminant validity between relationship quality and service quality
Files
(Published version)
Date
1999
Authors
Page, Narelle
Editors
Advisors
Journal Title
Journal ISSN
Volume Title
Type:
thesis
Citation
Statement of Responsibility
Conference Name
Abstract
This thesis covers two distinct measurement development issues and has a third purpose that is to verify the similarities and differences between relationship and service quality (discriminant validity).
School/Discipline
University of South Australia School of Marketing
School of Marketing
School of Marketing
Dissertation Note
PhD Doctorate
Provenance
Copyright Narelle Page 1999
Description
EN-AUS
Access Status
506 0#$fstar $2Unrestricted online access