Determinants of cultural diversity management in Japan: case studies of hospitality industry
Date
2022
Authors
Zhu, Y.
Mito, T.
Editors
Advisors
Journal Title
Journal ISSN
Volume Title
Type:
Journal article
Citation
Journal of Japanese Studies, 2022; 1(1):75-100
Statement of Responsibility
Conference Name
Abstract
Before the Covid-19 started in 2020, increasing international tourists were visiting Japan in recent years, and the hospitality industry has become a significant economic contributor to the national economy. Employing more non-Japanese employees has been a critical human resource (HR) strategy to cope with the increasing demands of foreign visitors. However, the strategy also challenges the existing Japanese company culture and management systems, particularly in cultural diversity management. This research focuses on the determinants influencing companies whether they choose to adopt effective cultural diversity management strategies. Using a multiple-case analysis of Japanese-owned and non-Japanese foreign-owned companies, we wish to fill the gaps in the research on cultural diversity management in a relatively homogeneous society such as Japan.
School/Discipline
Dissertation Note
Provenance
Description
Access Status
Rights
Copyright 2021 Department of Japanese Studies