Measuring emotional intelligence of managers in Singapore and the application of emotional intelligence for individual and organisation effectiveness: an exploratory study /
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(Published version)
Date
2006
Authors
Gosling, Michael.
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thesis
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Abstract
Emotional Intelligence (EI) is one element in a broad spectrum of skills that enable managers to create value for their organisation and themselves. Since Salovey and Mayer's (1990) seminal article on the concept, and its popularisation in a social science book of the same name (Gibbs 1995; Goleman 1995), emotional intelligence has emerged in several different models and measures. Matthews et al. (2002) outlined three contexts for the study of emotional intelligence: psychometric, theoretical, and applied. The focus of this study is on measurement and applied use of emotional intelligence; where the “underlying EI is the impetus to improve emotional functioning in real life” (Matthews et al. 2002, p. 27). To the author's knowledge, no independent studies have measured the emotional intelligence of managers in Singapore. Equally, little is known about the perceptions of managers and senior executives on the influence and importance of emotional intelligence in organisations in Singapore.
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University of South Australia.
Dissertation Note
Thesis (PhD)--University of South Australia, 2006.
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Includes bibliographical references.
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506 0#$fstar $2Unrestricted online access