Linking the literature on trust, culture and communication in the context of Japanese multinationals
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Date
2014
Authors
Noma, H.
Crossman, J.
Editors
Olsen, T.
Zhang, A.
Zhang, A.
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Conference paper
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Proceedings of the 28th Annual Australian and New Zealand Academy of Management Conference, 2014 / Olsen, T., Zhang, A. (ed./s), pp.1-20
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28th Australian and New Zealand Academy of Management Conference (3 Jul 2014 - 4 Jul 2014 : Sydney, Australia)
Abstract
This paper explores the literatures of trust, culture and communication to consider the implications of intercultural trust in the context of Japanese multinationals in Australia. Doing so, is particularly valuable for managers, given evidence suggesting the influence trust has on organizational success, performance, profitability and a host of other positive outcomes. The authors conclude that intercultural mentoring systems and professional development on the communication of trust cues and how trustworthiness is interpreted are likely to prove valuable strategies for Japanese multinational subsidiaries operating in Australia and indeed, elsewhere.
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Copyright 2014 The Authors