Strategic design factors for an automated customer interface in Swiss insurance companies : an exploratory study
| dc.contributor.author | Bader, Kristian B | |
| dc.contributor.school | International Graduate School of Business | |
| dc.date.issued | 2007 | |
| dc.description | Includes bibliographical references (leaves 144-153) | |
| dc.description.dissertation | Thesis (DBA(DoctorateofBusinessAdministration))--University of South Australia, 2007 | |
| dc.identifier.uri | https://hdl.handle.net/1959.8/80844 | |
| dc.language.iso | en | |
| dc.provenance | Copyright 2007 Kristian B. Bader | |
| dc.subject.lcsh | Customer services | |
| dc.subject.lcsh | Insurance companies | |
| dc.subject.lcsh | Insurance companies | |
| dc.title | Strategic design factors for an automated customer interface in Swiss insurance companies : an exploratory study | |
| dc.title.alternative | Design factors for an automated customer interface | |
| dc.type | thesis | |
| dcterms.accessRights | 506 0#$fstar $2Unrestricted online access | |
| ror.fileinfo | 12146628020001831 13146623640001831 9915960281101831_53112406320001831.pdf | |
| ror.mmsid | 9915960281101831 |
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