Windows shopping : deconstructing the empowered e-commerce consumer

Date

2003

Authors

Jarrett,, Kylie

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thesis

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Abstract

During the late 1990s and into the new millennium, excessive claims were made about the internet as an emergent arena of commercial transactions. Electronic commerce, or e-commerce, was deemed elemental to a fundamental shift in economics. However, it was also implicated in a shifting dynamic in which the relative power of producers was diminished in favour of that of consumers. In industry literature, the e-commerce consumer was, and remains, typified as 'empowered'. This study explores this portrayal, examining the socio-historical foundations for its implementation, and also the role of this characterisation within contemporary power relations.

School/Discipline

University of South Australia School of Communication
School of Communication

Dissertation Note

PhD Doctorate

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Copyright Kylie Jarrett 2003

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EN-AUS

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506 0#$fstar $2Unrestricted online access

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