Is your library missing information? An evaluation and comparison of public library websites in Australia, Canada, and the United States.
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(Published version)
Date
2022
Authors
Velasquez, D.L.
Campbell Meier, J.
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Journal article
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Journal of Web Librarianship, 2022; 16(3):165-183
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Abstract
This paper describes the findings of a quantitative study of1,698 public library websites in Australia, Canada, and the United States over a period of three years using a spreadsheet protocol. The purpose of the research was to evaluate public library websites, available online sources, and whether library staff were available to respond to users’ questions and concerns regarding the website. Descriptive statistics are used to report the results. The study provides public library website information regarding which protocol criteria each country’s libraries attained.
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Copyright 2022 Diane Velasquez, Jennifer Campbell-Meier
Access Condition Notes: Accepted manuscript is available open access