Challenges of NextGen technologies for coordinated decision making and the exchange of information between pilots and controllers
Date
2011
Authors
Bearman, C.R.
Miller, R.
Orasanu, J.
Editors
Advisors
Journal Title
Journal ISSN
Volume Title
Type:
Conference paper
Citation
Proceedings of the Human Factors and Ergonomics Society 55th annual meeting, 2011, pp.100-104
Statement of Responsibility
Conference Name
Human Factors and Ergonomics Society 55th annual meeting (19 Sep 2011 - 23 Sep 2011 : Las Vegas)
Abstract
This paper presents two studies that explore the implications of NextGen technologies for pilot/controller information exchange and coordinated decision making. Method: In Study 1 five participative focus groups were conducted with human factors experts. In Study 2 fifteen interviews were conducted with air traffic controllers. Both studies employed a thematic analysis. Results and Discussion: Results from Study 1 suggest that changes to pilot and controller information acquisition will alter rather than reduce breakdowns in coordinated decision making. Study 2 identified some basic issues in information exchange with NextGen technologies and suggests that some important non-operational information will be lost. Conclusion: The two studies highlight some important challenges that need to be carefully considered as the NextGen technologies move towards maturity.