What Mary didn't know about tacit knowledge

Date

2003

Authors

Jenkins, B.A.

Editors

Galleta, D.
Ross, J.

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Conference paper

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Proceedings of the Ninth Americas Conference on Information Systems: Navigating the Torrents of Technology, 2003 / Galleta, D., Ross, J. (ed./s), pp.2693-2696

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AMCIS 2003 (4 Aug 2003 : Tampa, Florida, USA)

Abstract

This paper explores the notion that tacit knowledge can be converted to explicit knowledge, by examining the philosophical concept of qualia. Qualia is suggested to be a type of tacit knowledge that cannot be made explicit, whether or not one subscribes to the belief that qualia also represents a non-physical mental property. Given that qualia shows that there exists at least one type of knowledge that resists codification, the existence of qualia disproves the assumption that all tacit knowledge is potentially capable of being converted into explicit knowledge-an assumption which it is suggested is common in the Information Systems literature. As a result, it is recommended that IS researchers resist blindly accepting this assumption as one of the foundations of their argument, and that they continue to examine their understanding of what is meant by the term “knowledge”.

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