Industry benchmarking of service quality and satisfaction : a descriptive approach
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(Published version)
Date
2001
Authors
Eddy, Catherine
Editors
Advisors
Journal Title
Journal ISSN
Volume Title
Type:
thesis
Citation
Statement of Responsibility
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Abstract
School/Discipline
Marketing Science Centre
Dissertation Note
Thesis (MBusiness-Research)--University of South Australia, 2001.
Provenance
Copyright 2001 Catherine Eddy. This item has been reproduced by the University of South Australia here in good faith. Attempts to contact original copyright owner(s) are ongoing. We would be pleased to hear from copyright owner(s).
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164 leaves
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506 0#$fstar $2Unrestricted online access